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Whatever the problem we are here to help, after the initial diagnosis you will be provided with an estimate of the time and parts (if any), required to perform the repair or upgrade.
T
here will be no hidden charges and we will only perform the repairs you have approved.

Most repairs are completed within an hour.
Virus / malware removal can take longer due to the requirements of making a working backup of your important data, and one or more runs of the various scanning tools we utilise to ensure your system is clean.
All repairs are guaranteed for a period of 30 days, all hardware supplied by us is guaranteed for a period of 12 months.
(Used parts supplied are covered for 30 days)

(Our repair guarantee does not cover virus / malware re-infection, we will however recommend software that will help prevent future infection).
 

Rate A: 15 mile radius from Hitchin, Hertfordshire

  •  £40 for the first hour of diagnosis and repair

  •  £6 per 10 minute period thereafter

Rate B: 25 mile radius from Hitchin, Hertfordshire

  •  £50 for the first hour of diagnosis and repair

  •  £6 per 10 minute period thereafter

The minimum chargeable time is one hour, if the repair or upgrade is completed within this time our engineer will (with your consent) perform a partial PC health check, what this covers will be dependant on the time remaining.


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